Most businesses spend significant time and money driving traffic to their website. They invest in SEO, paid ads, social media, and content — all in service of getting more people to the page. And then, when those visitors arrive, they offer them a contact form and a phone number and hope for the best. Live...Read More

There is a form of marketing that costs almost nothing to produce, converts at rates that paid advertising rarely matches, and becomes more valuable the more of it you accumulate. Most businesses are not investing in it nearly enough. User-generated content — reviews, testimonials, photos, videos, and social posts created by real customers — is...Read More

If your cost per lead went up this year, your first instinct was probably concern. Understandable. But before you start slashing budgets or switching channels, consider this: rising lead costs might actually be a sign that your marketing is getting smarter, not weaker. Here is what the data shows. The average cost per lead across...Read More